Course Syllabus
Obiettivi
Contenuti sintetici
Programma esteso
Prerequisiti
Modalità didattica
Materiale didattico
Periodo di erogazione dell'insegnamento
Modalità di verifica del profitto e valutazione
Orario di ricevimento
Aims
Students will acquire the basic knowledge to develop expertise in teamwork and group dynamic, leadership, negotiation, communication in difficult situation; by several practical experiences they will
increase self awareness of their own behaviours, attitudes and reactions, increasing their efficacy in teamwork, leadership, negotiation, conflict management, difficult or emergency situation
Contents
The course will provide the basic knowledge of communication skills (dyadic and group) and a general overview of the most important psychological mechanisms involved in interpersonal relationship; students will learn these basic principles also by practical experiences and exercises (group activities, role-play, case simulation) and will learn some emotions and behaviors regulation strategies
Detailed program
Group and teamwork: group definition, structure, type, roles and group structure, moreno sociogram; principles of group dynamics, social control mechanisms, sensemaking, cohesiveness, group interaction; stages of team growth and group development; team work principles. leadership, Blanchard model
Communication: models
of communication, principles and strategy, pragmatics of communication, conversational analysis, variables in communication, setting, communication techniques for collecting information (active listening, open and close questions, probing questions, cues and concerns) and for giving information (communication guidelines); non verbal communication
Interaction: basic principles of negotiation and conflict resolution; the interpersonal motivational system model; personality and individual differences
Emotion: model of emotions, emotion regulation principles, DBT skills in emotion regulation strategies, mindfulness
Disaster psychology, psychological first aid, resilience, burnout
Prerequisites
none
Teaching form
Frontal lessons, supervised group
activities, role-play, case simulation, book reading, selected movies discussion, individual work
Textbook and teaching resource
A
selection of scientific journal articles will be provided by the teachers;
slides provided by the teacher
Semester
second semester
Assessment method
Written ( a report and/or open questions on selected topics - e.g analysis of the team work activities done during the period abroad in Magoodhoo) and Oral examination (discussion of the written report and answers to the open questions)
Marks are given
as n/30, averaging the two parts.
Minimum positive value is 18/30
Office hours
To make an
appointment, please contact the teachers by e-mail: mariagrazia.strepparava@unimib.it
Students' opinion
Bibliography
Staff
- Maria Grazia Strepparava