Course Syllabus
Aims
Students will acquire the basic knowledge to develop expertise in teamwork and group dynamic, leadership, negotiation, communication in difficult situation, from the clinical psychology perspective; by formal teaching and by several practical experiences - both delivered by an expert psychologist - they will
increase self awareness of their own behaviours, attitudes and reactions, increasing their efficacy in teamwork, leadership, negotiation, conflict management, difficult or emergency situation
Contents
The course will provide, from the clinical psychology perspective, the basic knowledge of communication skills (dyadic and group) and a general overview of the most important psychological virtuous or vicious/pathological mechanisms involved in interpersonal relationship; students will learn these basic principles also by practical experiences and exercises (group activities, role-play, case simulation) and will learn some emotions and behaviors regulation strategies derived for the clinical practice.
Detailed program
Group and teamwork: group definition, structure, type, roles and group structure, moreno sociogram; principles of group dynamics, clinical psychology applied to group interactions, social control mechanisms, sensemaking, cohesiveness, group interaction; stages of team growth and group development; team work principles. leadership, Blanchard model
Communication: models
of communication, principles and strategy, pragmatics of communication, conversational analysis, variables in communication, setting, communication techniques for collecting information (active listening, open and close questions, probing questions, cues and concerns) and for giving information (communication guidelines); non verbal communication
Interaction: basic principles of negotiation and conflict resolution; the interpersonal motivational system model; personality and individual differences
Emotion: model of emotions, emotion regulation principles, Dialectic Behaviour Therapy skills in emotion regulation applied to group dynamics, mindfulness techniques
Disaster psychology, psychological first aid, resilience, burnout
Prerequisites
none
Teaching form
Course language: english
Teaching form: Frontal lessons, supervised group activities, role-play, case simulation, book reading, selected movies discussion, individual work
During the COVID-19 restrictions the lessons will be recorded and available online, with some live events that will be planned and communicated on e-learning.
Textbook and teaching resource
A selection of scientific journal articles (Epub) will be provided by the teachers; slides provided by the teacher and uploaded on the e-learning website; link to webResources
Semester
first semester
Assessment method
Written: students will prepare a report on group dynamics applying to real life situations the conceptual frameworks learned during the course. Open question possible as integrative section to assess specific knowledge;
Oral: discussion of the written report and answers to the open questions
Marks are given
as n/30, averaging the two parts.
Minimum positive value is 18/30
During the Covid-19 restrictions the oral exams will be exclusively through the WebEx platform. A public link will be posted on the Communication skills e-learning page for the access of virtual public.
Office hours
To make an
appointment, please contact the teachers by e-mail: mariagrazia.strepparava@unimib.it