Marketing strategy and consumer behavior

Elisa Arrigo / Paul Matthyssens / Nadia Olivero (UNIMIB)

English

Program

Marketing Strategy (E. Arrigo, P. Matthyssens):

- Marketing challenges for companies

- Foundations of marketing and strategic marketing

- B2B Marketing vs B2C Marketing

- Actual marketing trends and creative marketing approaches

- Digital Marketing and Communication

- Marketing Cases

 

Consumer Behavior (N. Olivero):

- Market research and consumer analytics

- Introduction to consumer behaviour

- The customer journey: decision making, rational choice and the role of emotions

- Predictions models, attitude change and persuasion

- Brand and identity

- Innovation, social change and consumer trends

- cases


Objectives of the program:

To understand the marketing challenges faced by companies and the foundations of the marketing concept, to examine the latest marketing trends and creative marketing approaches, to develop a digital marketing and communication strategy to integrate theoretical contributions with case studies.

To review all the main areas of application of consumer psychology to marketing strategy: market segmentation, market research, brand positioning, communication and  product innovation. To explore the main theories and methodologies for the explanation and the prediction of consumer choices, preferences and behaviours. To discuss innovation in consumer research, emerging interdisciplinary approaches and latest business cases.


Evaluation: Written assignments and discussion

5 CFU - 40 hours

II year, I semester

Staff

    Teacher

  • Elisa Arrigo
  • Paul Matthyssens
  • Nadia Olivero
    Nadia Olivero

Enrolment methods

Manual enrolments