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  1. Science
  2. Master Degree
  3. Marine Sciences [F7502Q]
  4. Courses
  5. A.A. 2021-2022
  6. 2nd year
  1. Communication Skills and Interpersonal Relation Management
  2. Summary
Insegnamento Course full name
Communication Skills and Interpersonal Relation Management
Course ID number
2122-2-F7502Q027
Course summary SYLLABUS

Course Syllabus

  • Italiano ‎(it)‎
  • English ‎(en)‎
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Obiettivi

Contenuti sintetici

Programma esteso

Prerequisiti

Modalità didattica

Materiale didattico

Periodo di erogazione dell'insegnamento

Modalità di verifica del profitto e valutazione

Orario di ricevimento

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Aims

Students will acquire  the basic knowledge   to  develop  expertise  in  teamwork and group dynamic, leadership, negotiation,  communication in difficult situation, from the clinical psychology perspective; by formal teaching and by several practical experiences - both delivered by an expert psychologist - they will increase self awareness of their own  behaviours, attitudes and reactions, increasing their efficacy in  teamwork, leadership, negotiation, conflict management, difficult or emergency situation



Contents

The course will provide, from the clinical psychology perspective, the basic knowledge of communication skills (dyadic and group) and a general overview of the most important psychological virtuous or vicious/pathological  mechanisms involved in interpersonal relationship; students will learn these basic principles also by practical experiences and exercises  (group activities, role-play, case simulation) and will learn some  emotions and behaviors regulation strategies derived for the clinical practice. 


Detailed program

Group and teamwork:  group definition, structure, type, roles and group structure, moreno sociogram; principles of group dynamics, clinical psychology applied to group interactions, social control mechanisms, sensemaking, cohesiveness, group interaction; stages of team growth and group development; team work principles. leadership, Blanchard model

Communication: models of communication, principles and strategy, pragmatics of communication, conversational analysis, variables in communication, setting, communication techniques  for collecting information (active listening, open and close questions, probing questions, cues and concerns) and for giving information (communication guidelines); non verbal communication

Interaction:  basic principles of negotiation and conflict resolution; the interpersonal motivational system model;  personality and individual differences

Emotion: model of emotions, emotion regulation principles, Dialectic Behaviour Therapy  skills in emotion regulation applied to group dynamics, mindfulness techniques 

Disaster psychology, psychological first aid, resilience, burnout


Prerequisites

none

Teaching form

Course language:  english 

Teaching form: Frontal lessons, supervised group activities, role-play, case simulation, book reading, selected movies discussion, individual work. Any changes may be possible in the event of a national pandemic, strictly following the instructions of the University


Textbook and teaching resource

A selection of scientific journal articles (Epub) will be provided by the teachers; slides provided by the teacher and uploaded on the e-learning website; link to webResources 


Semester

first semester

Assessment method

Written:  students will prepare a report (60.000 car. min) describing a group real life situations applying to the conceptual frameworks and models learned during the frontal lessons. 

Oral: discussion of the written report

Marks are given as n/30.

Minimum positive value is 18/30

Any changes may be possible in the event of a national pandemic, strictly following the instructions of the University

 


Office hours

To make an appointment, please contact the teachers by e-mail: mariagrazia.strepparava@unimib.it

office: U38, villa Serena (Monza), room  number 5-24, V floor

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Key information

Field of research
M-PSI/08
ECTS
6
Term
First semester
Activity type
Mandatory to be chosen
Course Length (Hours)
42
Language
English

Staff

    Teacher

  • SR
    Selena Russo
  • MS
    Maria Grazia Strepparava

Students' opinion

View previous A.Y. opinion

Bibliography

Find the books for this course in the Library

Enrolment methods

Manual enrolments
Self enrolment (Student)

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